Privacy Policy

Information We Collect

When you use Prayrise, we may process:

• Alarm settings, labels, schedules, and completion history
• App usage, screen interaction, crash, diagnostic, and performance information
• Anonymous analytics identifiers, such as an app install or device-level analytics ID
• Support messages you send to us

How We Use Information

We use information to:

• Create, schedule, and manage alarms
• Track alarm and prayer-flow completion
• Improve app reliability and performance
• Troubleshoot errors and crashes
• Understand how people use Prayrise and which features are most helpful
• Respond to support requests
• Maintain app security and prevent misuse

Analytics and Session Replay

We use PostHog to understand app usage, improve Prayrise, troubleshoot issues, and evaluate product performance. PostHog may create an anonymous analytics profile tied to your app install or device so we can understand repeat usage, sessions, and feature behavior over time.

Analytics events may include actions such as opening screens, creating alarms, starting or completing prayer flows, changing settings, and viewing guides. We do not use PostHog to identify you by name or email, and Prayrise does not currently require accounts.

We may also use PostHog session replay, which records screen interactions such as taps, navigation, scrolling, visible app screens, device and app metadata, and related diagnostic information. Depending on what is visible in the app, session replay may include alarm details, prayer-flow details, and other on-screen content.

We may also use Meta app events and, where permitted, advertiser tracking tools to understand app usage and improve advertising.

Third-Party Services

We may use third-party service providers for:

• Cloud hosting
• Payment, paywall, and subscription access tools, including Apple and Superwall
• Analytics and session replay, including PostHog
• Crash reporting
• Email and support

These providers may process information on our behalf only as needed to provide, maintain, secure, or improve Prayrise.

We do not sell your personal information.

Payments and Subscriptions

Prayrise may offer paid subscriptions through Apple in-app purchase. Apple processes subscription payments. We do not receive your full card number, Apple ID payment credentials, or other complete payment account details.

We may use Superwall to show paywalls, manage subscription access, and support purchase restoration.

Data Retention and Deletion

We keep information only for as long as reasonably necessary to provide Prayrise, troubleshoot issues, maintain security, improve the app, or comply with legal obligations.

Analytics and session replay data may be retained by PostHog and used by us for product analytics, troubleshooting, and app improvement, subject to our PostHog project retention settings and access controls.

You can delete the app from your device to remove locally stored app data.

You may request deletion of information associated with your use of Prayrise by contacting matty.hempstead@gmail.com. We may need enough information to locate the relevant data.

Children's Privacy

Prayrise is not intended for children under 13.

We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us and we will take reasonable steps to delete it.

Security

We use reasonable measures to protect information. However, no app, website, or internet transmission is completely secure.

Changes to This Policy

We may update this Privacy Policy from time to time. If we make changes, we will update the "Last updated" date above.

Contact Us

For privacy questions, support requests, or deletion requests, contact matty.hempstead@gmail.com.

Prayrise https://prayrise.app